Terms & Conditions

Treatment planning

Once your treatment plan has been agreed with the dentist, we will provide printed details of your plan, which we ask that you read through and sign to say they have been clearly explained regarding the treatment options. If this plan changes due to radiographic or clinical findings, we will inform you and discuss this with you. Treatment plans are valid for the next 30 days from the date the treatment was prescribed.


Certain medical treatments require completion of a written consent form. We work to strict governing guidelines in order to ensure that the patient and/or legal guardian is fully aware of the treatment, aftercare and any risk before treatment is carried out.

Fees & late cancellations

We require a card pre-payment and deposits to secure the booking of the treatment. American Smile clinic reserves the right to make a charge for any debt passed to a debt collection agency.

Late cancellations and failure to attend appointments have a negative impact on our service and regular patients. For a deposit to be refunded American Smile clinic requires at least 48 hours notice of cancellation. Cancellations made within this timeframe, or failures to attend, are not subject to refund.

Being late for appointments

Sometimes being late for appointments is unavoidable. Please let us know if you are going to be late but please also be aware that if you are going to be more than 10 minutes late, you may be asked to reschedule your appointment. If you arrive more than 15 minutes late without our prior agreement we may consider that you have failed to attend, in which case you will not be eligible for a refund.


At American Smile clinic, our ceramic veneers, ceramic crowns, implant crowns and permanent fillings are guaranteed for a period of 12 months following placement, provided that the following conditions are met:

The client has fully paid for the treatment and does not owe the practice any money for the treatment received

The veneers, crowns & implant crowns have not been damaged as a result of an accident, trauma or excessive grinding

The client has followed all post-treatment maintenance recommendations made by our dentists.

No treatment is guaranteed for more than 1 year

Some treatments may have a guarantee of less than 1 year. In this instance, the treating clinician will inform you.

Personal Details

It is important you provide a full medical history and details of any medications that you take. It is also a requirement that we have your correct contact details on file. Should these change, it is very important for you to tell your dentist. While we try to keep all information updated on each routine visit, it is the patient’s responsibility to inform the clinic of any changes in either personal details and/or their medical history. All records are kept in accordance with strict Data Protection guidelines.

Data Protection Act

All patient details are stored on a secure computer system in accordance with the Data Protection Act. All clinical notes, digital radiographs, digital photographs, etc remain the property of American Smile clinic. Copies of notes, radiographs and photographs can be made available on written request. All staff undergo Data Protection training and understand the importance of information handling.

Use of Images and X-rays

American Smile may use images and x-rays of your smile and teeth only (for marketing and educational purposes) for our website, promotional and educational literature. Your name will never be published and your identity will never be disclosed. We ensure we receive permission prior to using any images. However, if you do not wish for us to use your images and x-rays in this way please inform us.

Website Terms & Conditions

Our website, http://americansmile.co.uk, is subject to the following terms and conditions below.

Disclaimer & Limitation of Liabilities

All the contents provided by American Smile clinic are intended for information and education purposes only. American Smile clinic makes no representations as to the accuracy, timeliness and completeness of any of the information on this site. The owner will not be liable for any errors or omissions in this information nor for the availability of this information.

Any information provided through any part of the http://americansmile.co.uk website is provided for interest purposes only and does not constitute personal professional advice. No professional advice can be provided without a clinical consultation with a dentist. For professional dental advice, we strongly recommend that you see a dentist for a consultation.

American Smile clinic takes no responsibility for external websites hyperlinked to this site and any such hyperlinking does indicate any relationships or endorsements from such websites or resources.


All trademarks, service marks and trade names, including the company name and logo of American Smile are created and owned registered trademarks of American Smile.

Use of Cookies

See Cookie Policy (LINK) for information regarding cookies and their use on our site.


The entire content of this website, including but not limited to text, graphics, music, videos or codes are copyrighted as a collective work by International Copyright Conventions and other copyright laws and is the property of American Smile. You may download or reprint materials for your own personal and non-commercial use, provided you include all applicable notices and disclaimers. Any other use of the materials is strictly prohibited without our prior written permission.

Changes to this Policy

We may change the Terms and Conditions from time to time. If we make changes, we will notify you by revising the date at the top of this page, and if the changes are significant, we may provide you with additional notice such as adding a statement to the homepage of the website or sending you an email with the update.

Contact Us

If you have any questions about the Terms and Conditions you can contact us at info@americansmile.co.uk.